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User Support

If you have an active or inactive account with us, you'll be prompted to login to submit a support ticket. 

Customer Support Center

Connect with Us

Chat

Use the "Chat with Us" function at the bottom of the screen to connect with us live. 

Email

If we're not available on chat, contact us by email using the form on the left for faster service.

Response time by email:  Usually within a couple of hours if not sooner. Your email will be sent to several of our staff and will be responded to more quickly to best serve you.

Phone

Phone:  1-604-699-1889

Toll Free:  1-866-925-3275

Response time by phone:  Within 2 business days.

Fax

 855-539-9588

Mail

 

Canada

1965 4TH AVE W.
Suite 202
VANCOUVER,  BC 
CANADA
V6J 1M8
 

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043

Hours of Operation

Monday to Friday:   8:30 am to 4:30 pm PST   
Compare your local time.

Statutory Holidays:  Closed.  

We encourage you to contact us outside business hours. We may be able to assist immediately. If not, we'll respond early the following business day. 

  • ...Finally!  A straightforward and comprehensive HR toolkit that makes sense for small businesses...
    Dana Murray | President, Prospec | Seattle, WA

  • "...Comprehensive, well-written and creative… provided us with a new perspective on what kind of best practices we should be implementing for existing and new employees... great value with instant return on investment."

    George Reznik | Chief Operating Officer & CFO, Infowave Software

  •  "... covers all the bases and really do let us focus on fine-tuning an existing product to meet our needs instead of starting completely from scratch."

    Ed Anderson | President, Dyrand Systems

  • "As a fresh start up with big growth plans, ConnectsUs products were the perfect tools for establishing our HR baseline. It's truly invaluable.”

    Bill Tam | CEO, EQO Communications

  • "...An HR resource at your fingertips; take it as it is, or customize it to meet your needs. Just what every business owner needs!"

    Carol Hama | Director, Professional Development & Services, HRMA - British Columbia Human Resources Management Association

  • "...We needed a starting point for everything from policies to manager resources and got so much more."

    Karen Buchanan | Office Manager, BCTIA (BC Technologies Industry Association)
Testimonials Customer List